Account Manager

Software One•Cali, Colombia•On-site

About the Role

Why SoftwareOne? SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI. Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers. The role Account Manager Are you a strategic, results-driven professional who is passionate about building long-term relationships with enterprise customers? Are you motivated by identifying growth opportunities within strategic accounts, influencing decision-makers, and delivering value through innovative technology solutions? If so, this role is perfect for you. This position promotes the inclusion of people with disabilities. We are looking for an Account Manager to manage and grow a portfolio of strategic customers, building trusted relationships with key stakeholders, identifying new business opportunities, and ensuring achievement of commercial objectives. What You’ll Do: - Design and execute commercial strategies to maximize solution adoption, strengthen customer retention, and achieve established growth objectives. - Manage the full consultative sales cycle, including discovery, value proposition development, commercial negotiations, and deal closure. - Identify and execute growth opportunities through upselling, cross-selling, renewals, and new business development within assigned accounts. - Collaborate with technical teams, pre-sales, delivery, and leadership to ensure competitive proposals and successful execution of the solutions offered. What we need to see from you - IT Services and Technology Solutions Expertise: Strong understanding of the IT services market, including Cloud, Infrastructure, Cybersecurity, Digital Workplace, Managed Services, and Application Services, with the ability to identify opportunities aligned with customer business needs. - Enterprise Account Management and Business Development: Proven experience managing corporate accounts, building strategic relationships with key stakeholders, and driving account growth through upselling, cross-selling, and service renewal initiatives. - Consultative Selling and Solution Positioning: Ability to understand business challenges, translate customer requirements into technology solutions, and develop value-driven propositions that deliver measurable business outcomes. - End-to-End Sales Cycle Management: Experience managing the full sales lifecycle, including pipeline generation, forecasting, CRM opportunity management, proposal development, and coordination with pre-sales, solution architects, and delivery teams to ensure successful customer engagements. Why join our team?: At SoftwareOne, you become part of a global organization that champions growth, innovation, and meaningful impact. Here, your development and well-being truly matter. These five key benefits reflect what sets us apart: - Comprehensive health and well-being - Continuous learning and career development - Performance-based incentives and employee share participation - Flexible and hybrid work models - Engagement in global projects Job Function Sales Accommodations SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.