Account Manager – SMC (Microsoft & AWS)

About the Role

Why SoftwareOne? SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global. The role Do you enjoy building trusted relationships with small and medium businesses? Are you passionate about helping customers realise value from Microsoft and AWS solutions? Looking to grow your career with a global leader in IT and cloud services? At SoftwareOne, we help organisations unlock the full potential of technology. As an Account Manager  you will work closely with small and medium business customers, driving growth by aligning their business goals with the right Microsoft and AWS solutions. You will join the sales team, focusing on acquiring new customers and growing existing relationships. This role plays a key part in driving revenue, increasing cloud adoption, and delivering measurable business outcomes for our customers. The Account Manager  is responsible for managing and expanding customer relationships within the small and medium business segment. By understanding customer needs and positioning the right cloud and software solutions, you will drive customer success and sustainable growth. Key Responsibilities Identify, develop, and progress new business opportunities within the SMC segment. Engage prospective customers through outbound activities such as calling, networking, and social outreach. Understand customer business challenges and position Microsoft and AWS solutions using a value-based selling approach. Manage the end-to-end sales cycle, from initial engagement through negotiation and deal closure. Collaborate with internal solution and technical teams to develop tailored proposals that meet customer requirements. Maintain accurate pipeline and opportunity data in CRM systems to support forecasting and performance tracking. What we need to see from you Proven experience in sales, business development, or account management within IT, cloud, or technology services. Demonstrated success in building pipelines and consistently achieving commercial targets. Experience working with hyperscalers such as Microsoft, Amazon Web Services, or Google Cloud. Strong capability in managing complex sales cycles and engaging senior stakeholders. Solid commercial awareness, including contract and pricing discussions. Ability to work independently with a proactive, results-oriented mindset while contributing to team success. Cloud & Technical Knowledge (Advantageous) Understanding of cloud service models such as IaaS, PaaS, and SaaS. Familiarity with solutions including Microsoft Azure, AWS, Microsoft 365, security, backup, data, and AI platforms. Awareness of cloud migration, modernisation, FinOps, and consumption-based models. Ability to articulate business value and outcomes, not just technical features. Job Function Sales Accommodations SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.