Account Manager WA

About the Role

Why SoftwareOne? SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global. The role Keen to have the opportunity to work with partners across the Western Australia region to help them succeed and grow their businesses? Excited to join a supportive team in a diverse and inclusive environment? Keen to join Crayon (a SoftwareOne company) in Australia to help drive partner engagement? You will join Crayon (a SoftwareOne company's) Partner & Sales organisation in Australia, working closely with internal sales, delivery, and leadership teams to build trusted partner relationships and accelerate joint business growth. As a Partner Account Manager looking after the Western Australia region, you will be responsible for developing and managing strategic partner relationships, driving & ensuring their success. Your role will focus on driving value‑based engagement, joint planning, and successful execution of sales and delivery initiatives to support long‑term partner success. Key responsibilities: - Be the primary contact for Partners across Crayon and SoftwareOne. - Maintain a strong understanding of Crayon and SoftwareOne's service offerings, solutions and delivery capabilities. - Collaborate with product and services teams to support partner success. - Develop partner plans, engaging at the appropriate level within partner organisations - Understand partners' business strategies and challenges, aligning initiatives to drive joint growth. - Own and manage the sales and service delivery process for assigned partners. - Stay informed on market trends, competitors and industry developments, proactively sharing insights and opportunities with stakeholders. What we need to see from you - 3+ years experience in account management, managing channel partners in a sales capacity, preferably in the IT industry. - Good knowledge of IT infrastructure and hosting environments, with a solid understanding of hybrid, public and private cloud solutions. - Knowledge of software licensing and cloud subscriptions, with Microsoft experience an advantage. - Strong understanding of customers' business requirements and licensing needs across multiple vendors. - Relationship driven and customer-centric, with the ability to build relationships, networks and trust with IT executives. - Thrives in a value-based sales environment and can work strategically over the long term by developing broad and effective stakeholder relationships. Job Function Sales Accommodations SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.