Assistant Manager - Storefront

Swiggy•Bengaluru, KA, India•On-site

About the Role

What you'll do:Own end-to-end execution quality for the Instamart Homepage — campaigns across all time slots and typesBuild and maintain the config execution calendar — translating the merchandising team's strategy into a structured, prioritised, error-free execution plan with clear task ownership across shifts. Maintain deep, working knowledge of the full calendar ecosystem — scheduled events, ad-hoc change requests, shaping rules, CLM-based activations, and time-of-day playbooks. You are the team's single source of truth on what's live, what's changing, and why. No AM or exec should need to go outside the team to understand a framework or shaping decision.Serve as the primary interface between the Storefront Merchandising team and Config. You're the one who absorbs strategy, stress-tests the brief for executability, flags conflicts early, and ensures nothing falls through at handoff.Define and enforce SOPs for the full campaign lifecycle: brief receipt → task assignment → config → quality check → go-live → post-live audit. Every step documented, every step tracked..Lead calibration on team KRAs. Identify underperformance early, run the corrective loop before it becomes a people issue.Maintain full work allocation visibility — every task, every exec, every shift. No black boxes.Identify and drive process and tooling improvements that reduce manual effort, error surface, or response time for the team.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.Visit our tech blogs to learn more about some the challenges we deal with: https://medium.com/swiggy-bytesWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.