Customer Support Executive

About the Role

Dot Net Developer Experience : 0–1 Year Qualification :Graduate/MCA / Diploma in Computer Science Required Skills: - Provide excellent customer support by addressing queries and resolving issues promptly. - Conduct software implementation and training sessions for clients, ensuring seamless adoption. - Offer troubleshooting support for technical problems related to software usage. - Visit client sites as needed to deliver hands-on assistance and support. - Stay updated on new technologies and adapt quickly to evolving software tools and solutions. - Collaborate with the team to improve processes and enhance the overall client experience. Key Requirements - A strong willingness to learn and grow within the organization. - Ability to adapt to new technologies (specially cloud-based & mobile) and systems efficiently. - Good communication and interpersonal skills to interact effectively with clients. - Flexibility and readiness to travel to client locations as required.