About the Role

Why SoftwareOne? SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global. The role Are you passionate about designing AI systems that solve real customer challenges? Do you enjoy working hands-on with customers to turn complex business problems into scalable, production-ready AI solutions? Are you excited by the opportunity to shape agentic AI architectures that deliver measurable business impact? At SoftwareOne, we help organizations unlock the value of AI, cloud, and data through practical, scalable, and outcome-focused solutions. We are looking for a Forward Deployed Architect - Agentic AI to lead the technical architecture behind production-grade AI systems deployed in real customer environments. As a Forward Deployed Architect, you will work at the intersection of customer context, systems architecture, and applied AI. You will lead customer engagements from problem discovery through solution design, deployment, and iteration, ensuring AI solutions are technically robust, scalable, and aligned with business outcomes. Your key responsibilities: - Leading customer engagements from discovery through architecture design, deployment, and continuous improvement. - Translating complex business challenges into practical agentic AI architectures, including multi-step workflows, tool use, and external system integrations. - Designing production-grade AI systems, including data flows, system boundaries, monitoring, observability, and operational readiness. - Defining architecture patterns and technical standards for integrating models, agents, and AI workflows into customer environments. - Guiding prototypes into scalable, reliable, and maintainable production solutions while balancing speed, quality, and business value. - Mentoring engineers and architects, sharing best practices, and raising delivery standards across AI projects. What we need to see from you - Strong experience architecting and delivering AI, ML, or software systems in production environments. - Hands-on technical expertise in Python or comparable programming languages such as Go, Rust, or similar. - Practical knowledge of modern AI and ML frameworks such as PyTorch, Hugging Face, or equivalent technologies. - Solid understanding of AI/ML lifecycles, including deployment, monitoring, iteration, and production reliability. - Strong software architecture fundamentals across distributed systems, data modeling, integration patterns, and system design. - Excellent customer-facing communication skills, with the ability to explain technical trade-offs and business value clearly. Job Function Services Accommodations SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.