Lead Consultant - Enterprise Apps

About the Role

Area(s) of responsibility Salesforce CRM Analytics + PM Experience: 5–7 years Domain: Manufacturing & Automotive Work Location: Pune – Balewadi Work Model: Hybrid Key Responsibilities - Work closely with business users, stakeholders, and cross-functional teams to understand business objectives, processes, pain points, and analytics/reporting requirements. - Lead requirement-gathering , business discussions, and discovery sessions; analyze requirements and translate them into functional and technical requirements for CRM Analytics solutions. - Act as a Project Manager  for assigned analytics initiatives, including planning, scope management, prioritization, effort coordination, dependency tracking, risk/issue management, and timely delivery. - Serve as the primary interface between business users and technical teams , ensuring requirements, priorities, solution expectations, and delivery status are clearly communicated. - Manage the end-to-end delivery lifecycle , including requirement analysis, solution design, development coordination, testing/UAT, deployment, business validation, and post-production support. - Coordinate with business users for UAT, feedback, sign-off, adoption, and continuous improvement of analytics solutions. - Design and develop Salesforce CRM Analytics datasets, lenses, dashboards, and stories to provide actionable insights and support data-driven decision-making. - Configure and customize Salesforce CRM Analytics applications using SAQL, dataflows, and recipes based on business requirements. - Integrate Salesforce CRM Analytics with external data sources, including Salesforce CRM, ERP systems, and other third-party applications . - Demonstrate a good understanding of DMS and related processes , preferably within the Manufacturing & Automotive domain <div class="