Manager, Production

Western Digital•Bayan Lepas, Penang, Malaysia•On-site

About the Role

Role SummaryLead and manage Finished Goods Quality & Packing (FQAP) operations to ensure timely, quality-compliant shipment of finished media to HDD operations, meeting shipment plans and customer requirements.Key Accountability AreasShipment plan achievement and operational executionOn-hold inventory control and disposition managementQuality performance and compliance (IMS/RBA)People capability, training, and workforce managementCustomer and technical coordination with business partnersContinuous improvement and risk managementJob ResponsibilitiesLead daily FQAP operations to achieve HDD shipment commitments safely, accurately, and on time, including monitoring shipment readiness, inventory availability, and operational risks with timely escalation and recovery actions.Drive end-to-end on-hold inventory disposition and shippable inventory aging control, ensuring timely closure of disposition actions and prevention of inventory exceedance through effective tracking and stakeholder follow-up.Lead and develop a team of Coordinators, Technicians, and Operators through structured training, certification, and competency management, ensuring consistent compliance with SOPs, safety requirements, and operational standards.Maintain FQAP compliance with IMS, RBA, and quality standards, owning Quality Objectives and driving audit readiness, corrective actions, error-proofing, and continuous improvement initiatives.Act as the primary technical interface with business partners, ensuring adherence to quality specifications, handling requirements, and accept/reject criteria, while driving resolution of packaging quality and customer-impacting issues.Represent FQAP in cross-functional meetings, provide clear communication on performance and risks, coordinate with Manufacturing, Quality, Engineering, Planning, and Logistics, and escalate critical issues with defined recovery plans. Required:Bachelor's degree in Engineering or related fieldMinimum 8–10 years in manufacturing/operations, with 3–5 years in a managerial rolePreferred :Experience in HDD, semiconductor, or high-volume precision manufacturing preferredSkills:Strong knowledge of Lean Manufacturing, Six Sigma, Kaizen, and 5SProficiency in production planning systems such as SAP or MESStrong leadership, analytical, cross-functional communication, and problem-solving skills#LI-SK1WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email compliance@wdc.com.