Principal, Business Analyst (Retail Instock, Taiwan)

About the Role

Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview As a Principal Business Analyst, you will drive data-driven decision making across Retail and Supply Chain organizations to improve product availability, inventory efficiency, and customer experience. You will partner closely with Retail, Operations, Product, and Supply Chain stakeholders to deliver actionable insights and scalable analytics solutions. What You Will Do Lead analytics initiatives focused on inventory availability, replenishment, forecasting, and instock performance. Develop and maintain key business metrics, dashboards, and reporting frameworks. Analyze large datasets to identify opportunities for improving inventory health and operational efficiency. Partner with cross-functional stakeholders to influence strategic and operational decisions. Translate complex business problems into data-driven recommendations. Drive process improvements and establish scalable analytics solutions. Basic Qualifications 7+ years of experience in Business Analytics, Supply Chain Analytics, Retail Analytics, or related fields. Advanced SQL skills and experience working with large datasets. Experience with Tableau, Power BI, or similar BI tools. Strong analytical, problem-solving, and stakeholder management skills. Ability to manage multiple priorities in a fast-paced environment. Recruitment Process Application Review - Job Fit Interview - Focus Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/