Service Intern

About the Role

Why SoftwareOne? SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global. The role Are you eager to gain hands-on experience in delivering real-world AI projects from concept to go-live? Do you want to be part of a structured learning path that builds your skills toward ownership in enterprise AI delivery? SoftwareOne is a global leader in cloud and software services. In this role, you will support end‑to‑end AI project delivery, including requirement intake, prototyping, testing, documentation, and go‑live assistance. This role provides hands‑on exposure to enterprise AI delivery practices and a structured learning path toward growth and ownership Key responsibilities: - Participate in the full AI delivery lifecycle : requirement clarification, test plan design, UAT support, and release documentation - Build quick prototypes/demos for LLM/Agent scenarios; assist consultants with solution walkthroughs and client enablement - Prepare and maintain project artifacts (BRD/FRD, test cases, runbooks, user guides) with version control and traceability - Help coordinate stakeholders (consultants, solution architects, vendors) and track issues, risks, and follow‑ups in project tools - Support knowledge transfer sessions and post‑go‑live checks; summarize lessons learned for continuous improvement What we need to see from you - Bachelor’s or Master’s degree in STEM (Computer Science, Data/AI, EE, Math, Industrial Engineering, etc.) - Genuine curiosity for AI technologies and hands‑on mindset; eager to learn and grow through real project work - Solid coding fundamentals (e.g., Python/Java/JS); understanding of basic data structures and algorithmic thinking - Strong analytical and logical problem‑solving skills; detail‑oriented with good documentation habits - Clear communication and teamwork; able to follow through on tasks and ask the right questions Job Function Services Accommodations SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.