Site Reliability Engineer

TeamViewer•Global•Flexible

About the Role

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?ResponsibilitiesAs a Site Reliability Engineer (SRE) at TeamViewer, you will help ensure the reliability, availability, and performance of our Azure‑based global SaaS platform. You will operate and continuously improve the systems that power our core products and services, helping to deliver a seamless experience to users worldwide.This role focuses on the reliability, availability, and performance of our production systems. You’ll operate and continuously improve scalable cloud services through strong observability, effective incident response, automation, and a focus on reducing operational toil.Operate and maintain highly available, scalable cloud infrastructure supporting a global SaaS platformDeploy and operate feature and maintenance releases, ensuring safe and reliable delivery to productionDevelop and improve monitoring, alerting, and observability to support 24/7 service reliability and reduce incidentsReduce operational toil and improve consistency through automationParticipate in on‑call rotations, investigate incidents, and drive timely and effective resolutionContribute to post‑incident reviews and proactively identify reliability risks, performance bottlenecks, and improvement opportunitiesCollaborate across the organization to continuously improve platform reliability, security, and operational maturitySupport installations on customer environments.RequirementsDegree in Computer Science, Software Engineering, IT, or equivalent practical experience3+ years in SRE, DevOps, or software development rolesStrong hands‑on experience with Microsoft Azure (AWS or GCP is a plus)Practical experience operating and troubleshooting Azure application platforms, including Azure Application Gateways and Azure App ServicesPractical experience with containers and orchestration (e.g. Docker, Kubernetes)Solid understanding of CI/CD concepts and pipelines (e.g. GitLab CI/CD, Azure DevOps)Proven experience with Infrastructure‑as‑Code and automation (e.g. Terraform, Argo CD)Ability to write and maintain scripts (e.g. Python, Bash, PowerShell)Experience with Identity and Access Management solutions (e.g. Keycloak, Entra)Solid understanding of databases (e.g. PostgreSQL, MS SQL)Experience with monitoring and observability tools (e.g. Grafana, Prometheus, Datadog)Software development experience is highly beneficialGood understanding of networking and security principles in cloud environmentsA proactive mindset, eagerness to learn, and strong collaboration skillsFluency in EnglishWhat we offerOnsite Onboarding in our HQ office for an optimal startGreat compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviewsPublic transport friendly officesSpecial terms for local gymsAccess to Corporate Benefits platform with many discountsRegular Team events and company-wide celebrationsOpen door policy, no dress code rules, frequent all Hands and Leadership LunchesHybrid and Flexible work timeWork From Abroad Program allowing up to 40 days of work outside your contracting countryWe celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.