Solutions Architect

TeamViewer•Global•Flexible

About the Role

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?As a Solutions Architect, you will provide specialist architecture expertise for TeamViewer’s most strategic and technically complex customer engagements. Working across pre-sales and post-sales motions, you will help customers design, integrate, and scale TeamViewer solutions while supporting the broader field organization through reusable architecture patterns, technical leadership, and best practices.ResponsibilitiesServe as a subject matter expert for TeamViewer’s Digital Employee Experience (DEX) portfolio and related enterprise technologiesLead architecture discovery and workshops to understand customer environments, objectives, requirements, dependencies, and risksDesign enterprise-scale DEX architectures and integrations that align TeamViewer capabilities with customers’ digital workplace and IT strategiesProvide specialist architecture guidance for complex pre-sales and post-sales engagements, including custom use cases, technical validation, migration planning, architecture reviews, and executive presentationsPartner with Solutions Engineers, Technical Account Managers, Customer Success, Professional Services, Product, and Engineering to drive successful customer outcomesIdentify technical risks and solution gaps early and provide clear, actionable recommendationsCreate reusable reference architectures, solution patterns, technical blueprints, and best-practice guidanceAct as a conduit between the field and Product by consolidating customer needs, emerging use cases, solution gaps, and technical feedback to help inform product directionRequirementsBachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent professional experienceExperience in solution architecture, solutions engineering, technical consulting, enterprise architecture, or a comparable customer-facing technical roleStrong understanding of DEX, enterprise IT operations, endpoint management, workplace analytics, automation, and remediationExperience working with large or complex enterprise customers and leading technical discovery, architecture workshops, or design reviewsHands-on experience with enterprise integrations, APIs, scripting, cloud technologies, identity, security, and data flowsExperience with Microsoft endpoint and identity technologies, ITSM platforms, or adjacent digital workplace technologiesAbility to design and communicate scalable architectures and translate complex requirements and custom use cases into practical recommendations for senior technical and business stakeholdersStrong communication, presentation, facilitation, documentation, and cross-functional collaboration skillsExperience with TeamViewer DEX, Nexthink, Lakeside, or comparable DEX technologies is preferredWillingness to travel up to 50% across the UKI region and, when required, internationallyWhat we offerOnsite Onboarding in our HQ office for an optimal startGreat compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviewsPremiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewerPublic transport friendly officesOption to lease an e-bike (Germany only)Special terms for local gymsAccess to Corporate Benefits platform with many discountsRegular Team events and company-wide celebrationsOpen door policy, no dress code rules, frequent all Hands and Leadership LunchesHybrid and Flexible work timeWork From Abroad Program allowing up to 40 days of work outside your contracting countryWe celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.