Sr Developer-Enterprise Apps

Birlasoft•INDIA - BENGALURU - WHITEFIELD SITE, IN•On-site
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About the Role

Area(s) of responsibility Job Summary SFMC Project Support Consultant Grade 4 Essential Functions & Accountabilities - 5+ years of experience in Salesforce Marketing Cloud (SFMC), Data Cloud, and MC Next implementation projects. - Strong hands-on experience with AMPScript, SSJS, and SQL, REST and SOAP APIs. - Hands-on experience integrating SFMC with Salesforce CRM, Data Cloud, MC Next, SFTP and third-party systems. - Strong expertise in SFMC Administration, platform setup, configuration, and user access management. - Hands-on experience with Journey Builder, Automation Studio, Content Builder, Cloud Pages, Contact Builder, Intelligence Reports, Subscriber Management, Data Modelling/Flow, Google Analytics Integration, Multilingual Omni Channel Messaging – Email, WhatsApp, Line. - Strong understanding of SFMC data modeling and complex integration use cases. - Knowledge of SFMC platform optimization, performance tuning, and resource utilization best practices. - Good understanding of Salesforce CRM objects, reporting, and administration. - Familiarity with SFMC development, administration, and integration best practices. - Hands-on experience with Salesforce Data Cloud and Marketing Cloud Next. - Strong troubleshooting skills for production issues related to: Journeys, Automations, AMPScript, SSJS, SQL, Campaign execution. - Ability to perform issue triaging and root cause analysis in a live production environment. - Excellent communication and presentation skills; capable of handling client meetings and demos independently. - Experience supporting global campaign rollouts across multiple geographies and meeting go-live timelines. - Experience using ticketing and project management tools such as ServiceNow and Jira. - Self-motivated, proactive, and capable of working independently. EDUCATION: Bachelor of Engineering in Computer Engineering Qualifications Knowledge, Skills and Abilities: SFMC (Salesforce Marketing Cloud), Data Cloud, MC Next. Work Environment: SFMC (Salesforce Marketing Cloud), Data Cloud, MC Next. Experience: 5+ Years of experience. <div class="