Technical Specialist-Testing Services

About the Role

Area(s) of responsibility •    Develop, maintain, and execute automated test scripts using ServiceNow Automated Test Framework (ATF) (mandatory). •    Validate ServiceNow modules, workflows, catalog items, integrations, and custom applications across releases. •    Support major, minor, patch, and platform upgrade testing activities. •    Create and maintain regression test suites to ensure release quality and platform stability. •    Log, track, and validate defects through resolution while working closely with developers and stakeholders. •    Analyze test results, identify quality risks, and provide release readiness recommendations. •    Collaborate with Product Owners, Developers, Business Analysts, and Platform Teams throughout the SDLC. •    Contribute to test strategy, test planning, and quality governance processes. •    Drive test automation and continuous improvement initiatives to increase coverage and efficiency. •    Utilize version control and test management tools to maintain testing assets and documentation. •    Experience with Playwright and/or Selenium automation frameworks is highly desirable and considered a strong plus. •    Knowledge of Agile methodologies, CI/CD practices, API testing, and enterprise ServiceNow implementations is preferred. Required Skills •    ServiceNow Testing •    ServiceNow ATF (Must Have) •    Functional & Regression Testing •    Defect Management •    Test Planning & Execution •    Agile/Scrum Preferred Skills •    Playwright •    Selenium •    API Testing •    GitHub Enterprise •    ServiceNow Upgrade Testing & Release Validation <div class="