Technician 3, Process
About the Role
The job involves supporting departmental objectives and daily testing operations, coordinating various processes to enhance specifications and improve quality and cost efficiency. Responsibilities include managing test cell processes, overseeing recipe setups, and improving product quality through early detection and failure analysis. The role also requires ensuring compliance with ISO standards and safety protocols, as well as assisting engineers with operational support and special projects. Continuous improvement in testing processes and quality systems is a key focus.ESSENTIAL DUTIES AND RESPONSIBILITIES:Support departmental objectives and daily test operationsCoordinate Glide and TDS processes, including spec enhancement, process improvement, and special rescreen specificationsSupport continuous cost improvement initiatives related to test headsSupport continuous quality improvement initiatives especially analysis on customer returns.Drive continuous test process and quality system improvement (e.g. SMART Test, CAS)Coordinate Test Cell Controller processes, including recipe setup to meet product requirements and support engineering runsImprove product quality through early detection, prevention, and post‑test failure analysisSupport continuous improvement of test quality triggering systems and media yield without impacting HDD performanceEnsure all test process indicators, triggering limits, monitoring, and reaction plans are adequate and effectiveVerify, control, monitor, and propagate new processes and new equipment into PN TestCoordinate deployment and updates of test machine, robot, and tester softwareAssist engineers with daily operational support and special projectsEnsure compliance with ISO standards, documentation, safety rules, and cleanroom protocolsREQUIRED:Diploma Degree in Mechanical, Electrical, Electronics, Mechatronics or related field of study.PREFERRED:3-5 years’ working experience in a manufacturing environment, preferably in process development and sustaining.Familiarity with basic software troubleshooting.Ability to read and interpret technical documentation (process flow, circuit diagram)Understanding of failure mechanisms and ability to isolate, detect, and correct process issues.Proficiency in using MS Windows Software (Word, Excel, PowerPoint, Outlook) for reporting and documentation.Knowledge of safety protocols and regulations in a manufacturing environment (Lockout/Tagout, PPE usage).Experience with process troubleshooting.Exposure to statistical tools.SKILLS:Hands-on experience with test machine, robot, and tester softwareAbility to coordinate and verify software propagation and version controlExperience with Test Cell Controller systems, including recipe setup and validationBasic troubleshooting of software alarms, system errors, and configuration issuesAbility to work with process data, logs, and reportsCommunication – Ability to explain technical findings clearly to colleagues, engineers, and supervisors.Safety Awareness – Knowledge and practice of safe work procedures in industrial settings.Teamwork – Effective collaborator across production, engineering, and quality teams.Adaptability – Capable of handling emergencies, unexpected breakdowns, and evolving technologies.Continuous Learning – Willingness to learn new machines, processes, and emerging automation technologies.#LI-LK1 WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email compliance@wdc.com.