Windows Engineer (End-user computing)

Sopra Steria•Katowice, , Poland•Hybrid

About the Role

We are looking for Windows Engineer (End-user computing) to join Sopra Steria Polska for a team that supports and develop the platform ensuring secure, compliant, stable and user-friendly device environments. The role will work across several customers and be responsible for the full lifecycle management of modern workplace devices in a hybrid environment consisting of Windows, macOS, iOS and Android platforms. The ideal candidate should have strong experience with Jamf Pro (preferred), Microsoft Intune and good working knowledge of SCCM, and be comfortable operating in complex enterprise environments.Note that we can only offer cooperation to people are located in Silesian area and are willing to commute to our office in Katowice. Responsibilities:​End-to-end device lifecycle management across Windows, macOS, iOS and Android.Administration and continuous improvement of Jamf, Intune and SCCM environments.Advanced 2nd and 3rd line troubleshooting and incident resolution.Application lifecycle management including packaging, deployment, updating and retirement of applications.Automation and continuous improvement initiatives.Collaboration across multiple customer teams and technical disciplines.Knowledge sharing and strengthening the competence of the broader EUC team.Supporting both operational delivery and strategic modernization initiatives. Tech stack on the project:​WindowsSCCMJamfIntuneAVD/VDIRequirements:At least 3+ years of hands-on experience in a similar position.Strong hands-on experience with Jamf Pro administration and macOS device management (preferred).Strong experience with Microsoft Intune and modern endpoint management solutions.Good knowledge of SCCM administration, including software distribution and deployment.Proven experience managing Windows, macOS, iOS, and Android devices in enterprise environments.Experience in application packaging, deployment, and lifecycle management.Background working in large-scale enterprise environments.Ability to manage and support diverse endpoint ecosystems while ensuring security, compliance, and operational efficiency.Willingness to work in a hybrid model and regularly visit the Katowice office at least 2-3 days per week.Soft skills and work styleCollaborative & curious: Shares knowledge, strengthens the team and stays eager to learn.Systems-minded: Thinks in systems, sees patterns and focuses on root causes.Principled & structured: Makes sound decisions based on standards and works in ways that scale.Self-driven under pressure: Moves work forward independently and handles unclear situations calmly. Relevant certification (recommended, not required)Microsoft / Endpoint ManagementMD-102: Endpoint Administrator AssociateSC-900: Microsoft Security, Compliance, and Identity FundamentalsMS-102: Microsoft 365 Administrator AssociateITIL® 4 FoundationPackaging / Automation / Advanced SkillsWindows Client (Exam MD-102 focus)Certified Application Packaging Specialist (CAPS)Jamf 100, 200, 300 and 400- BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, copyrights, life insurance, certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud), local kindergarten. - DEVELOPMENT OPPORTUNITIES (B2B): Tech Lunches, Worksmile, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud). ADDITION: free parking, fresh fruits, workation. In case of questions, please contact the HR team. The recruitment process for this position consists of two stages: • a short phone call with a recruiter (30 min max) • one-hour long interview on Teams (with general questions) • one-hour long interview on Teams (with both general and technical questions)Salary range: All information about salary range and its additional components will be provided during the 1st stage of recruitment process. At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.